Ask many people what they think about hiring a moving company and many will answer with feelings and thoughts of skepticism.
Unfortunately there have been far too many companies in our industry that have disappointed paying customers.
Horror stories continue to play out in the industry, from movers over charging customers, to companies being no-shows on the day of moves, to valuable items being damaged in moves.
None of these unsettling issues help the image of the industry. All too often, individuals opt to do their move themselves because they do not want to encounter a bad experience with a moving company.
But as a moving company that has been in the business for over 25 years, we know that it is in your best interest to hire a company versus doing it yourself.
However, you may be wondering what are some ways to make sure that you hire the best and most reputable company that you can afford for your move.
Our quick list of tips will help you find the best company in your area to move you from one home to the next.
Read Reviews on Facebook and Google
These two areas are prime spots where companies receive reviews online. A quick Google and Facebook check will result in reviews that you can use as a gauge to decide if the company that you have in mind can deliver on their promises.
Check for comments from reviewers that touch upon punctuality, professionalism, speediness, and overall costs.
Comments that offer a seal of approval in these areas are ideal and worth taking into consideration when deciding which moving company to hire.
Check to see if they have a positive rating at the Better Business Bureau BBB
The BBB has built a stellar database of companies that are registered through them and with providing opportunities for individuals to leave ratings of companies.
Considering that the nature of the BBB is to provide transparency, doing a little research to see if the company you have in mind is listed along with their rating should provide some peace of mind. Most ratings are fair and unbiased since they are based on a formal ratings system.
Request a complimentary in-home walk-through prior to your moving day
Some moving companies offer this as apart of their policy, especially for moving large homes. But if the company that you are interested in hiring doesn’t automatically offer a complimentary walk-in, definitely request one.
Their willingness to do so will let you know that gaining your business and trust is important to them. Walk-throughs prior to moving you will also give the moving company the opportunity to best assess what they will need (number of crew members, supplies, and estimated length of time) for your move. Both are win-win situations for both you and the moving company.
Ensure that they accept multiple forms of payment
Granted in 2016 with the advent of systems such as Paypal and other payment gateways, you would think that everyone has joined the bandwagon to better serve customers.
But you would be surprised to find out the number of moving companies that only accept cash for payment.
Moving can present unpredictable circumstances. You want to hire a company that accepts cash, checks, and credit/debit cards. If a company doesn’t then it may not be worth taking the risk in case payment issues arise.
Request a proposal in writing
Prior to booking ask that what you have been quoted is put into writing. Having an electronic or written quote on record will allow you to know exactly what you are paying for and will serve as a legal document that will protect you in the event that an issue or dispute occurs.
These five tips should help you narrow down on selecting the most reputable moving company to best suit your needs.
In need of a reputable moving company in the Pearland, Texas area? Give us a call and book your move today.